great access to parks and maritime museum for city strolls

I loved that the hotel was clean and the beds were extremely comfortable. We were just a short walk from the Michigan Maritime Museum and beautiful Packard Park, which made our city strolls a delight as we explored the area.

Great location near Lake Michigan, but hallways need better cleaning.

unforgettable birthday surprise with moldy jacuzzis and insufficient cleaning

Room cleanliness left much to be desired.

The hotel was conveniently located near downtown and the South Haven harbor, making it easy to explore the area. Our room was spacious and comfortable, which was essential during our stay. However, the experience was marred by a few cleanliness issues and a lack of attention to breakfast service. Overall, the size of the room stood out positively, but the disappointing aspects left us questioning our choice.

The staff was really accommodating, making our experience smoother. Plus, being close to the beach allowed us to enjoy family time together without hassle.

My kids wished the breakfast options had more variety for picky eaters.

I truly enjoyed my stay here, especially the relaxed atmosphere by the pool and the cozy seating in the leisure room. The indoor heated pool was a great way to unwind after a long day, and I loved the hot breakfast options every morning. One small downside was that the room could have used a little more attention to detail, but it didn’t really take away from the fun overall. 😊

Clean and comfortable accommodations contributed to a pleasant two-night stay. Breakfast options included fantastic Dutch products, which were a delightful surprise. However, the elevator was incredibly noisy, and there were no luggage carts available, making it challenging for those on upper floors. The front desk was often unstaffed, leading to a frustrating service experience.

It was just a nice choice for a mini-break over the weekend in South Haven with great value for the money. The staff was incredibly friendly, especially the gal who serviced the breakfast area, making mornings much better. Make sure to check the breakfast hours early if you want a full selection.

Not for the faint of heart, but got some perks

Our room was clean & spacious, the bedding & pillows were comfortable. The free breakfast was surprisingly good, with juices, muffins, and waffles.

It wasn’t exactly cheap, but I guess it was acceptable.

the bathroom was a bit dirty , but the lobby looked newly remodeled , and the staff were super friendly. breakfast was decent with fresh options, and the beds were really comfy.

i had a surprisingly nice stay at country inn & suites. the staff was incredibly helpful and friendly, which really made the experience enjoyable. the breakfast spread was more than expected with a good variety of options.

the pool was not available.

The room itself was quiet and blocked out sound pretty well, which was nice. But the carpet was really dirty and the hallways felt dark and dingy. The towels had something weird on them, and my sister's room had stains on the sheets and a bad smell. I just stuck it out since it was late. Definitely not the best experience overall.

I loved the comfortable beds and clean rooms! 🛏️ The breakfast was plentiful with great options. However, the pool was not available during my stay, which was disappointing.